If you receive your item and it is not as advertised, we suggest you make direct contact with the seller. If the item has been damaged in transit, check whether insurance was taken, or if there is any recourse through the delivery company.
Before placing a handshake, ensure you give the seller a reasonable opportunity to rectify the situation. The majority of sellers will be understanding and may offer to replace or refund the item.
If the item is drastically different from what was advertised and you feel you have been misled, please contact us immediately.